Website Terms and Conditions (General)

THIS PRIVACY POLICY GOVERNS THE MANNER IN WHICH  AVS MANAGEMENT SERVICES (PTY) LTD T/A Broadhurst Tyre COLLECTS, USES, MAINTAINS AND DISCLOSES INFORMATION COLLECTED FROM USERS (EACH, A “USER”) OF THE WWW.BTYRE.COM WEBSITE (“SITE”). THIS PRIVACY POLICY APPLIES TO THE SITE AND ALL PRODUCTS AND SERVICES OFFERED BY Broadhurst Tyre.

PERSONAL IDENTIFICATION INFORMATION

WE MAY COLLECT PERSONAL IDENTIFICATION INFORMATION FROM USERS IN A VARIETY OF WAYS, INCLUDING, BUT NOT LIMITED TO, WHEN USERS VISIT OUR SITE, REGISTER ON THE SITE, PLACE AN ORDER, FILL OUT A FORM, RESPOND TO A SURVEY, SUBSCRIBE TO THE NEWSLETTER AND IN CONNECTION WITH OTHER ACTIVITIES, SERVICES, FEATURES OR RESOURCES WE MAKE AVAILABLE ON OUR SITE. USERS MAY BE ASKED FOR, AS APPROPRIATE, NAME, EMAIL ADDRESS, MAILING ADDRESS, AND PHONE NUMBER.

WE WILL COLLECT PERSONAL IDENTIFICATION INFORMATION FROM USERS ONLY IF THEY VOLUNTARILY SUBMIT SUCH INFORMATION TO US. USERS CAN ALWAYS REFUSE TO SUPPLY PERSONALLY IDENTIFYING INFORMATION, EXCEPT THAT IT MAY PREVENT THEM FROM ENGAGING IN CERTAIN SITE RELATED ACTIVITIES.

NON-PERSONAL IDENTIFICATION INFORMATION

WE MAY COLLECT NON-PERSONAL IDENTIFICATION INFORMATION ABOUT USERS WHENEVER THEY INTERACT WITH OUR SITE. NON-PERSONAL IDENTIFICATION INFORMATION MAY INCLUDE THE BROWSER NAME, THE TYPE OF COMPUTER AND TECHNICAL INFORMATION ABOUT USERS’ MEANS OF CONNECTION TO OUR SITE, SUCH AS THE OPERATING SYSTEM AND THE INTERNET SERVICE PROVIDERS UTILISED AND OTHER SIMILAR INFORMATION.

WEB BROWSER COOKIES

OUR SITE MAY USE “COOKIES” TO ENHANCE USER EXPERIENCE. USER’S WEB BROWSER PLACES COOKIES ON THEIR HARD DRIVE FOR RECORD-KEEPING PURPOSES AND SOMETIMES TO TRACK INFORMATION ABOUT THEM. USER MAY CHOOSE TO SET THEIR WEB BROWSER TO REFUSE COOKIES, OR TO ALERT YOU WHEN COOKIES ARE BEING SENT. IF THEY DO SO, NOTE THAT SOME PARTS OF THE SITE MAY NOT FUNCTION PROPERLY.

HOW WE USE COLLECTED INFORMATION

Broadhurst Tyre COLLECTS AND USES USERS' PERSONAL INFORMATION FOR THE FOLLOWING PURPOSES:

  • TO IMPROVE CUSTOMER SERVICE
  • YOUR INFORMATION HELPS US TO MORE EFFECTIVELY RESPOND TO YOUR CUSTOMER SERVICE REQUESTS AND SUPPORT NEEDS
  • TO PERSONALISE USER EXPERIENCE
  • WE MAY USE INFORMATION IN THE AGGREGATE TO UNDERSTAND HOW OUR USERS AS A GROUP USE THE SERVICES AND RESOURCES PROVIDED ON OUR SITE.
  • TO IMPROVE OUR SITE
  • WE CONTINUALLY STRIVE TO IMPROVE OUR WEBSITE OFFERINGS BASED ON THE INFORMATION AND FEEDBACK WE RECEIVE FROM YOU
  • TO ADMINISTER A CONTENT, PROMOTION, SURVEY OR OTHER SITE FEATURE
  • TO SEND USERS INFORMATION THEY AGREED TO RECEIVE ABOUT TOPICS WE THINK WILL BE OF INTEREST TO THEM
  • TO SEND PERIODIC EMAILS.


THE EMAIL ADDRESS USERS PROVIDE FOR ORDER PROCESSING WILL ONLY BE USED TO SEND THEM INFORMATION AND UPDATES PERTAINING TO THEIR ORDER. IT MAY ALSO BE USED TO RESPOND TO THEIR INQUIRIES, AND/OR OTHER REQUESTS OR QUESTIONS. IF A USER DECIDES TO OPT-IN TO OUR MAILING LIST, THEY WILL RECEIVE EMAILS THAT MAY INCLUDE COMPANY NEWS, UPDATES, RELATED PRODUCT OR SERVICE INFORMATION, ETC. IF AT ANY TIME THE USER WOULD LIKE TO UNSUBSCRIBE FROM RECEIVING FUTURE EMAILS, WE INCLUDE DETAILED UNSUBSCRIBE INSTRUCTIONS AT THE BOTTOM OF EACH EMAIL OR THE USER MAY CONTACT US VIA OUR SITE.

HOW WE PROTECT YOUR INFORMATION

WE ADOPT APPROPRIATE DATA COLLECTION, STORAGE AND PROCESSING PRACTICES AND SECURITY MEASURES TO PROTECT AGAINST UNAUTHORISED ACCESS, ALTERATION, DISCLOSURE OR DESTRUCTION OF YOUR PERSONAL INFORMATION, USERNAME, PASSWORD, TRANSACTION INFORMATION AND DATA STORED ON OUR SITE.

SENSITIVE AND PRIVATE DATA EXCHANGE BETWEEN THE SITE AND ITS USERS HAPPENS OVER A SSL SECURED COMMUNICATION CHANNEL AND IS ENCRYPTED AND PROTECTED WITH DIGITAL SIGNATURES. 

SHARING YOUR PERSONAL INFORMATION

WE DO NOT SELL, TRADE, OR RENT USERS’ PERSONAL IDENTIFICATION INFORMATION TO OTHERS. WE MAY SHARE GENERIC AGGREGATED DEMOGRAPHIC INFORMATION NOT LINKED TO ANY PERSONALLY-IDENTIFYING INFORMATION REGARDING VISITORS AND USERS WITH OUR BUSINESS PARTNERS, TRUSTED AFFILIATES AND ADVERTISERS FOR THE PURPOSES OUTLINED ABOVE.WE MAY USE THIRD PARTY SERVICE PROVIDERS TO HELP US OPERATE OUR BUSINESS AND THE SITE OR ADMINISTER ACTIVITIES ON OUR BEHALF, SUCH AS SENDING OUT NEWSLETTERS OR SURVEYS. WE MAY SHARE YOUR INFORMATION WITH THESE THIRD PARTIES FOR THOSE LIMITED PURPOSES PROVIDED THAT YOU HAVE GIVEN US YOUR PERMISSION.

THIRD PARTY WEBSITES

USERS MAY FIND ADVERTISING OR OTHER CONTENT ON OUR SITE THAT LINK TO THE SITES AND SERVICES OF OUR PARTNERS, SUPPLIERS, ADVERTISERS, SPONSORS, LICENSORS AND OTHER THIRD PARTIES. WE DO NOT CONTROL THE CONTENT OR LINKS THAT APPEAR ON THESE SITES AND ARE NOT RESPONSIBLE FOR THE PRACTICES EMPLOYED BY WEBSITES LINKED TO OR FROM OUR SITE. IN ADDITION, THESE SITES OR SERVICES, INCLUDING THEIR CONTENT AND LINKS, MAY BE CONSTANTLY CHANGING. THESE SITES AND SERVICES MAY HAVE THEIR OWN PRIVACY POLICIES AND CUSTOMER SERVICE POLICIES. BROWSING AND INTERACTION ON ANY OTHER WEBSITE, INCLUDING WEBSITES WHICH HAVE A LINK TO OUR SITE, IS SUBJECT TO THAT WEBSITE’S OWN TERMS AND POLICIES.

ADVERTISING

ADS APPEARING ON OUR SITE MAY BE DELIVERED TO USERS BY ADVERTISING PARTNERS, WHO MAY SET COOKIES. THESE COOKIES ALLOW THE AD SERVER TO RECOGNISE YOUR COMPUTER EACH TIME THEY SEND YOU AN ONLINE ADVERTISEMENT TO COMPILE NON PERSONAL IDENTIFICATION INFORMATION ABOUT YOU OR OTHERS WHO USE YOUR COMPUTER. THIS INFORMATION ALLOWS AD NETWORKS TO, AMONG OTHER THINGS, DELIVER TARGETED ADVERTISEMENTS THAT THEY BELIEVE WILL BE OF MOST INTEREST TO YOU. THIS PRIVACY POLICY DOES NOT COVER THE USE OF COOKIES BY ANY ADVERTISERS.

CHANGES TO THIS PRIVACY POLICY

Broadhurst Tyre HAS THE DISCRETION TO UPDATE THIS PRIVACY POLICY AT ANY TIME. WHEN WE DO, WE REVISE THE UPDATED DATE AT THE BOTTOM OF THIS PAGE. WE ENCOURAGE USERS TO FREQUENTLY CHECK THIS PAGE FOR ANY CHANGES TO STAY INFORMED ABOUT HOW WE ARE HELPING TO PROTECT THE PERSONAL INFORMATION WE COLLECT. YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR RESPONSIBILITY TO REVIEW THIS PRIVACY POLICY PERIODICALLY AND BECOME AWARE OF ANY MODIFICATIONS.

Trade Terms and Conditions

​1. INTERPRETATION

“YOU”, “YOURS” AND “PURCHASER” REFERS TO THE CUSTOMER. “COMPANY” AND “SELLER” REFERS TO AVS MANAGEMENT SERVICES TRADING AS BROADHURST TYRE.

2. PURPOSE

2.1. THESE TERMS AND CONDITIONS WILL RELATE TO THE CONTRACT OF ANY FITTING, REPAIR OR REPLACEMENT OF TYRES, WHEELS, BATTERIES, TRAILER AXLES AND COMPONENTS, 4X4 COMPONENTS, LIGHTS, ELECTRICAL ITEMS, AUTO CARE CARE AND DETAILING PRODUCTS AND OTHER RETAIL GOODS, INCLUDING BALANCING AND ALIGNMENT AND ANY OTHER SERVICE/S REQUESTED BY YOU THAT WILL BE CARRIED OUT ON ANY VEHICLE(S). 
2.2. YOU AGREE COMPANY TO CARRY OUT THE WORK AND TO FIT ANY PARTS WHICH, IN COMPANY’S OPINION ARE NECESSARY TO SATISFACTORILY COMPLETE THE WORK. YOU AGREE THAT ALL OR ANY PART OF THE WORK TO BE DONE BY THE COMPANY MAY BE DONE BY IT OR ON ITS BEHALF BY AN APPOINTED AGENT OR SUBCONTRACTOR.

3. PAYMENT AND CREDIT TERMS

3.1. ALL GOODS ARE PAYABLE AT THE TIME OF SALE, UNLESS THE PURCHASER HAS AN APPROVED CREDIT ACCOUNT. IF THE PURCHASER HAS AN APPROVED CREDIT ACCOUNT PAYMENT FOR THE GOODS SHALL BE NOT LATER THAN 30 DAYS FROM THE DATE OF INVOICE (UNLESS BY PRIOR AGREEMENT). PAYMENTS SHALL BE MADE IN CLEARED FUNDS WITHOUT ANY DISCOUNT, SET-OFF OR OTHER DEDUCTION OR REDUCTION WHATSOEVER.
3.2. IF AN INVOICE IS NOT PAID IN ACCORDANCE WITH CONDITION 3.1. ABOVE THEN:
              3.2.1. INTEREST SHALL BE PAYABLE ON ANY OVERDUE AMOUNT FROM THE DATE ON WHICH PAYMENT WAS DUE TO THE DATE ON WHICH IT IS MADE (WHETHER
                       BEFORE OR AFTER JUDGEMENT), CALCULATED ON A DAILY BASIS AT THE ANNUAL RATE OF TWO AND A HALF (2.5) PER CENT COMPOUNDED MONTHLY; AND
             3.2.2. ALL OTHER INVOICES, WHETHER OR NOT THEY ARE DUE FOR PAYMENT, SHALL BECOME IMMEDIATELY DUE AND PAYABLE.
3.3. WE RESERVE THE RIGHT TO APPLY PAYMENTS RECEIVED FROM YOU:
             3.3.1. ON DEBTS DUE, BEGINNING WITH THE OLDEST AND SETTLEMENT OF ANY INTEREST ON OVERDUE DEBTS.
3.4. ALL GOODS REMAIN PROPERTY OF BROADHURST TYRE UNTIL FULLY PAID FOR.

4. REFUNDS AND EXCHANGES

4.1. SUBJECT TO YOUR STATUTORY RIGHTS (WHICH SHALL NOT BE AFFECTED BY THIS PROVISION), IT IS NOT POSSIBLE TO OFFER REFUNDS AFTER PURCHASE FOR ANY PARTS THAT HAVE BEEN USED. IF YOU BELIEVE THAT A TYRE OR WHEEL WE HAVE FITTED IS FAULTY, WE MAY OFFER YOU THE OPTION OF PURCHASING A REPLACEMENT WHILE THE ORIGINAL PART IS SENT TO THE MANUFACTURER FOR ANALYSIS. IF THE MANUFACTURER CONFIRMS THAT THE PRODUCT IS FAULTY THE COST OF YOUR REPLACEMENT PURCHASE WILL BE REFUNDED. FOR TRAILER AND OTHER RETAIL PARTS THE SAME WILL APPLY, AND AN EXCHANGE MAY BE APPLICABLE IF THE PART IS RETURNED TO US IN THE SAME CONDITION AS WE SOLD IT TO YOU, UPON DISCRETION OF MANAGEMENT. 
4.2. FOR ALL CARD REFUNDS A SURCHARGE OF TWO AND A HALF (2.5) PER CENT WILL BE DEDUCTED OF THE TOTAL AMOUNT TO BE REFUNDED OR CREDITED.
4.3. WE RESERVE THE RIGHT TO REFUSE OR LIMIT THE NUMBER OF RETURNS AND REFUNDS PERMITTED WITHOUT VALID RECEIPT. 
4.4. A 15% HANDLING CHARGE WILL BE LEVIED FOR RETURN OF GOODS CORRECTLY SUPPLIED AS PER INVOICE.  MANAGEMENT RESERVES THE RIGHT TO VARY THIS FEE OVER AND ABOVE THIS DEPENDING ON CONDITION OF RETURN AND  AT DISCRETION OF MANAGEMENT.
4.5. GOODS MAY ONLY BE RETURNED WITHIN 7 DAYS SUBJECT TO OUR PRIOR APPROVAL.
4.6. NO REFUND OR RETURN OF ELECTRICAL GOODS AND ASSOCIATED WIRING CORRECTLY SUPPLIED AS PER INVOICE/ORDER.
4.7. PRODUCTS CANNOT BE RETURNED OR REFUNDED IF:
            4.7.1.  FOUND TO BE MISUSED OR PURPOSELY DAMAGED, 
            4.7.2.  USED FOR A PURPOSE OTHER THAN THAT FOR WHICH IT WAS DESIGNED,
            4.7.3.  ITEMS ARE NOT IN THEIR ORIGINAL PACKAGING AND SALE CONDITION I.E. UNUSED.
4.8. GOODS WILL NOT BE ACCEPTED FOR EXCHANGE OR REFUND WITHOUT A VALID PROOF OF PURCHASE. 
4.9. WHEREVER APPLICABLE THE SALE OF ALL PRODUCTS ARE GOVERNED BY THE RESPECTIVE MANUFACTURER’S WARRANTY. 

5. RISK

5.1. YOU AGREE TO:
5.1.1. ACCEPT AND GRANT THE COMPANY AND ITS EMPLOYEES TO DRIVE YOUR VEHICLE FOR CHECK PURPOSES AND/OR TO INSPECT IT.
5.1.2. ALLOW COMPANY TO HOLD YOUR VEHICLE IN IT’S POSSESSION IF NEEDED AND YOU ACKNOWLEDGE THAT THE COMPANY DOES NOT HOLD ITSELF RESPONSIBLE FOR ANY LOSS AND/ OR DAMAGE TO THE VEHICLE AND/ OR FOR ARTICLES LEFT IN THE VEHICLE IN THE CARE OF FIRE, THEFT OR ANY OTHER CAUSE WHATSOEVER UNLESS THERE WAS NEGLIGENCE ON ITS PART.
5.2. THE RISK IN GOODS SUPPLIED SHALL PASS TO THE PURCHASER ON ACCEPTANCE OF DELIVERY BY THE PURCHASER.

6. MANUFACTURER’S WARRANTY

6.1. EVERY EFFORT IS MADE BY THE COMPANY TO SECURE THE HIGHEST POSSIBLE STANDARD OF EXCELLENCE OF BOTH MATERIAL AND WORKMANSHIP. IN RESPECT OF GOODS THAT WE SUPPLY, WE SHALL (TO THE EXTENT THAT WE ARE ABLE TO DO SO), ASSIGN TO YOU THE BENEFIT OF ANY MANUFACTURER’S WARRANTY APPLYING TO THE GOODS AND SHALL, AT YOUR REQUEST SUPPLY THE DETAILS OF ANY SUCH MANUFACTURER’S WARRANTY.
6.2. TO THE EXTENT PERMITTED BY LAW, ALL OTHER WARRANTIES IN RESPECT OF SUPPLIES (INCLUDING, BUT WITHOUT LIMITATION, FITNESS FOR ANY PARTICULAR PURPOSE), WHETHER EXPRESS OR IMPLIED, ARE EXCLUDED.

7. LIMITATION TO OUR LIABILITY

7.1. EXCEPT TO THE EXTENT STATED IN THESE CONDITIONS OR OTHERWISE AGREED IN WRITING BY US:
              7.1.1.WE SHALL HAVE NO OBLIGATION, DUTY OR LIABILITY IN CONTRACT, TORT (INCLUDING NEGLIGENCE OR BREACH OF STATUTORY DUTY) OR OTHERWISE HOWSOEVER   
  UNDER OR IN CONNECTION WITH ANY CONTRACT FOR SUPPLIES OTHER THAN FOR:
              7.1.1.1. PROVEN FRAUD ON THE PART OF OUR EMPLOYEES WHILST ACTING IN THE COURSE OF THEIR EMPLOYMENT WITH US; AND
              7.1.1.2. WE SHALL HAVE NO LIABILITY FOR ANY CONSEQUENTIAL OR INDIRECT LOSS OR DAMAGE SUFFERED, DIRECTLY OR INDIRECTLY, BY YOU UNDER OR IN
              CONNECTION WITH ANY CONTRACT FOR SUPPLIES OR SERVICES, INCLUDING BUT NOT LIMITED TO WASTED TIME OR EXPENDITURE, LOSS OF PROFITS, PRODUCTION,
              BUSINESS REVENUE, LOSS OF LIFE, EXPECTED SAVINGS OR GOODWILL OR ANY CLAIM AGAINST YOU BY ANY THIRD PARTY.
7.2. YOU SHALL INDEMNIFY AND KEEP US INDEMNIFIED AGAINST ALL AND ANY LIABILITY (WITHOUT LIMITATION) THAT WE MAY HAVE TO YOUR INSURERS OR OTHER THIRD PARTIES ARISING IN CONNECTION WITH ANY CONTRACT FOR SUPPLIES OR SERVICES AND OUR PERFORMANCE OF ANY CONTRACT FOR SUPPLIES OR SERVICES.
7.3. THE TERM “IN CONNECTION WITH ANY CONTRACT FOR SUPPLIES OR SERVICES” INCLUDES ANY PERFORMANCE OR CONTEMPLATED PERFORMANCE OF THE CONTRACT.
7.4. YOU ACKNOWLEDGE AND AGREE THAT THE COMPANY IS NOT LIABLE FOR ANY ADVICE GIVEN BY THE COMPANY OR ITS EMPLOYEES IN RELATION TO THE SUITABILITY FOR ANY PURPOSE OF THE GOODS.

8. YOUR OBLIGATIONS

8.1. YOU SHALL NOT:
ALTER, REMOVE OR VARY IN ANY WAY ANY NUMBERS OR OTHER DISTINGUISHING MARKS ON ANY GOODS SUPPLIED OR FITTED BY US;
CARRY OUT ON ANY GOODS SUPPLIED OR FITTED BY US ANY MODIFICATION OTHER THAN THOSE (IF ANY) EXPRESSLY AUTHORISED BY US;
8.2. RE-SELL ANY GOODS SUPPLIED BY US WHICH HAVE BEEN ALTERED AND MODIFIED CONTRARY TO CLAUSES 8.1.
8.3. YOU UNDERTAKE NOT TO RE-SELL OR SUPPLY ANY GOODS SUPPLIED BY US EXCEPT ON TERMS WHICH INCORPORATE CONDITIONS THAT YOU UNDERTAKE TO COMPLY WITH SUCH INSTRUCTIONS AS MAY BE ISSUED BY US, THE MANUFACTURER OR OUR SUPPLIER CONCERNING THE USE, PRECAUTIONS AND OTHER MEASURES TO BE TAKEN IN RESPECT OF GOODS OR SERVICES THAT WE SUPPLY SO THAT ANY PURCHASER OF SUCH GOODS IS EFFECTIVELY BOUND BY THOSE CONDITIONS.

9. DELIVERY

9.1. UNLESS OTHERWISE AGREED IN WRITING, DELIVERY OF THE GOODS SHALL TAKE PLACE AT THE ADDRESS SPECIFIED BY THE SELLER ON THE DATE SPECIFIED BY THE SELLER.
9.2. THE DATE OF DELIVERY SPECIFIED BY THE SELLER IS AN ESTIMATE ONLY.  TIME FOR DELIVERY SHALL NOT BE OF THE ESSENCE OF THE CONTRACT.
9.3. IF THE PURCHASER IS UNABLE TO TAKE DELIVERY OF THE GOODS WITHIN 24 HOURS AFTER THE PURCHASER HAS BEEN INFORMED THE GOODS ARE AVAILABLE TO BE COLLECTED OR DELIVERED, FOR REASONS BEYOND ITS CONTROL, THEN THE SELLER SHALL BE ENTITLED TO PLACE THE GOODS IN STORAGE UNTIL SUCH TIMES AS COLLECTION/DELIVERY MAY BE AFFECTED AND THE PURCHASER SHALL BE LIABLE FOR ANY EXPENSES ASSOCIATED WITH SUCH STORAGE.
9.4 GOODS THAT HAVE BEEN LEFT FOR ANY REPAIRS AND HAVE NOT BEEN COLLECTED WITHIN 7 WORKING DAYS WILL BE SOLD TO DEFRAY COSTS AND THE CLIENT WILL NOT BE ENTITLED TO A REFUND OR CREDIT NOTE IN THIS CASE.

10. GENERAL

10.1. ALL TYRE REPAIRS, FITMENT, WHEEL BALANCING AND WHEEL ALIGNMENT REPAIRS ARE UNDER A WARRANTY FOR 2 DAYS FROM THE DATE OF THE INVOICE.
10.2 ANY OLD PARTS REMOVED FROM THE VEHICLE, INCLUDING BUT NOT LIMITED TO TYRES, WHEELS, SHOCKS, BRAKES AND OTHER PARTS ASSOCIATED WITH WORK COMPLETED, MUST BE TAKEN WITH THE OWNER AFTER THE VEHICLE HAS BEEN COLLECTED IF REQUIRED. THESE PARTS WILL NOT BE HELD FOR LONGER THAN 24 HOURS AFTER THE VEHICLE HAS BEEN COLLECTED, THEREAFTER THE COMPANY WILL DISPOSE OF THE PARTS AND WILL NOT TAKE ANY RESPONSIBILITY IN ANY WAY FOR ANY LIABILITY OR LOSSES INCURRED TO THE CUSTOMER FOR DOING SO.
10.3. NONE OF THESE TERMS AND CONDITIONS SHALL BE DEEMED WAIVED AND NO BREACH OR DEFAULT EXCUSED BY US UNLESS THAT WAIVER OR EXCUSE IS AUTHORISED IN WRITING.
10.4. IF ANY PART OF THE TERMS SHALL BE DEEMED UNLAWFUL, VOID OR FOR ANY REASON UNENFORCEABLE, THEN THAT PROVISION SHALL BE DEEMED SEVERABLE FROM THESE TERMS AND SHALL NOT AFFECT THE VALIDITY AND ENFORCEABILITY OF ANY REMAINING PROVISIONS OF THE TERMS.
10.5. YOU HAVE READ THE TERMS AND CONDITIONS WRITTEN IN THIS OFFER AND YOU FULLY UNDERSTAND AND ACCEPT THEM IN EVERY RESPECT. 

YOUR ACCEPTANCE OF THESE TERMS

BY USING THIS SITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS POLICY AND TERMS OF SERVICE. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE OUR SITE. YOUR CONTINUED USE OF THE SITE FOLLOWING THE POSTING OF CHANGES TO THIS POLICY WILL BE DEEMED YOUR ACCEPTANCE OF THOSE CHANGES.

CONTACTING US

IF YOU HAVE ANY QUESTIONS ABOUT THIS PRIVACY POLICY, THE PRACTICES OF THIS SITE, OR YOUR DEALINGS WITH THIS SITE, PLEASE CONTACT US AT:

AVS MANAGEMENT SERVICES (PTY) LTD T/A BROADHURST TYRE

WWW.BTYRE.COM

PLOT 6384, CNR NOKO & NAKEDI ROAD
BROADHURST INDUSTRIAL
PO BOX 2038
GABORONE, BOTSWANA

+267 3937781/3904059

[email protected]

Tyre Life (Cooper & Mickey Thompson) Protection Plan & Mileage Warranty Terms and Conditions

THE PROTECTION PLAN AND MILEAGE WARRANTY ARE ADDED PRODUCT BENEFITS THAT ARE ACTIVATED ONCE REGISTERED, SUBJECT TO TERMS AND CONDITIONS. THESE FEATURES ARE CARRIED AND ADMINISTERED BY TOP DRAW TYRES WHO SUPPLY COOPER AND MICKEY THOMPSON AND THE WARRANTIES AND PLANS ARE FACILITATED THROUGH BROADHURST TYRE.

PLEASE REFER TO THEIR WEBSITES FOR FULL AND UP TO DATE TERMS AND CONDITIONS:

HTTPS://WWW.COOPERTYRES.CO.ZA/PAGES/TYRELIFE

HTTPS://MICKEYTHOMPSONSA.COM/TYRELIFEWARRANTY

IF YOU HAVE ANY TROUBLE ACCESSING THE LINKS, PLEASE DO NOT HESITATE TO GET IN TOUCH WITH US AND WE WILL GLADLY ASSIST.

BATTERY Warranty Terms and Conditions

WILLARD, VARTA, BOSCH AND TAURUS BATTERIES MAINTENANCE FREE BATTERIES CARRY A 1-YEAR WARRANTY.

CONTACTING US

1. THIS WARRANTY IS VALID FOR A PERIOD OF 12 MONTHS FROM DATE OF PURCHASE.
2. WE NEED ORIGINAL INVOICE TO PROCESS ANY BATTERY CLAIMS. NO CLAIM WILL BE PROCESSED WITHOUT ORIGINAL INVOICE AND NO OTHER ARGUMENTS WILL BE ENTERTAINED IF ORIGINAL INVOICE IS MISSING.
 
3. THE WARRANTY ON YOUR BATTERY IS INVALID IF:
 
•      THE BATTERY WAS NOT USED FOR ITS INTENDED PURPOSE AND/OR NOT OF CORRECT CAPACITY OR TYPE FOR THE VEHICLE IN WHICH IT WAS INSTALLED, INCORRECT INSTALLATION, AND/OR THE ELECTRICAL AND CHARGING SYSTEM OF THE VEHICLE ARE NOT TO THE ORIGINAL VEHICLE MANUFACTURER’S SPECIFICATION AND/OR MODIFICATIONS AND/OR NON-STANDARD ELECTRICAL EXTRAS FITTED THAT WERE NOT APPROVED BY THE MANUFACTURER OR AUTHORISED DEALER UPON INSTALLATION OR SUPPLY OF THE BATTERY. THESE MAY INCLUDE BUT IS NOT LIMITED TO ADDITIONAL RADIO AND AUDIO EQUIPMENT AS WELL AS ADDITIONAL LIGHTS INCLUDING FLASHING AND EMERGENCY LIGHTS AND USAGE OF THE BATTERY IN A CYCLE APPLICATION.
•      THE BATTERY FAILURE OR NON-CONFORMANCE WAS DUE TO ABUSE OR NEGLECT, IMPROPER AND/OR INCORRECT CHARGING AND/OR MAINTENANCE AND/OR FAILURE TO KEEP THE BATTERY PROPERLY CHARGED, CHARGING SYSTEM FAILURE, SULPHATION DUE TO OVER DISCHARGING, OVERHEATING, FREEZING, OVERFILLING AND/OR UNDER FILLING, TIPPING OVER, USE OF INCORRECT BATTERY ACID/WATER AND/OR ADDITIVES, MISSING OR LOOSE VENT CAPS, EXCESSIVE USE AND/OR ABNORMAL WEAR AND TEAR, TAMPERING, DAMAGED TERMINALS, CRACKED OR DAMAGED BATTERY CASING, DAMAGE DUE TO THE BATTERY NOT BEING PROPERLY SECURED OR INCORRECTLY MOUNTED, AND/OR DAMAGE RESULTING FROM EXTERNAL EVENTS SUCH AS COLLISIONS, FIRE AND ACTS OF GOD.
•      THE BATTERY WAS USED FOR NON-AUTOMOTIVE STARTING APPLICATIONS SUCH AS CYCLING DUTY, SOLAR AND/OR RENEWABLE ENERGY POWER SYSTEMS, OR ANY OTHER INDUSTRIAL OR COMMERCIAL MACHINES OR VEHICLES OR APPLICATIONS FOR WHICH IT WAS NOT INTENDED FOR.
•      THE VEHICLE IS OVERCHARGING OR UNDERCHARGING OR UNDERCHARGING.
•      PHYSICAL DAMAGE DUE TO MISHANDLING (E.G. DAMAGED TERMINAL, BROKEN CASING ETC…)
•      TOP BATTERY BOLTS STICKER IS DAMAGED OR REMOVED.
•      ATTEMPTED TO OPEN BATTERY BOLTS.
•      ELECTRICAL SYSTEM OF VEHICLE IS NOT IN PROPER WORKING CONDITION.
•      REPAIRS HAVE BEEN DONE PRIOR TO US CHECKING THE BATTERY. (E.G. -REFILL THE TERMINAL, BATTERY  
WATER/ACID IF IT IS A MAINTENANCE BATTERY)
•      BATTERY HAS BEEN SHORT CIRCUITED WITH METAL BAR.
•      FOR ANY OTHER REASON THAT MAY AFFECT THE PERFORMANCE AND LIFE.
 
4. FOR YOUR CLAIM TO BE PROCESSED:
•      YOU MUST PROVIDE ORIGINAL INVOICE.
•      WE WILL CHARGE AND CHECK BATTERY BEFORE ANY REPLACEMENTS. IT TAKES 8 HOURS TO CHARGE A BATTERY AND TOTAL PROCEDURE TIME IS 24-30 WORKING HOURS. (TESTING -CHARGING-TESTING)
•      NO STANDBY BATTERY WILL BE PROVIDED IN ANY CASE OR ANY TOWING OR BREAK-DOWN SERVICES. NO COMPENSATION WILL BE GIVEN FOR ANY RESULT OF BATTERY FAILURE.
 
5. THE WARRANTY ISSUED ON THIS BATTERY IS FROM MANUFACTURER AND ALL CLAIMS ARE SUBJECT TO THE MANUFACTURER’S APPROVAL.​

DISCLAIMER NOTICE AND INDEMNITY AGREEMENT​

ACCEPTANCE OF RISK: GUESTS ENTERING BROADHURST TYRE PREMISES DO SO AT THEIR OWN RISK AND ACCEPT ALL ASSOCIATED RISKS.

LIMITATION OF LIABILITY: BROADHURST TYRE, ITS ASSOCIATED ENTITIES AND COMPANIES AND THEIR RESPECTIVE OFFICERS, EMPLOYEES, AGENTS, AND CONTRACTORS, WILL NOT BE LIABLE FOR ANY THEFT, INJURY, LOSS, OR DAMAGE OF ANY KIND, IRRESPECTIVE OF WHETHER IT IS DUE TO OUR NEGLIGENCE OR STEMS FROM OTHER FACTORS. ALL GUESTS WAIVE ANY CLAIMS AGAINST BROADHURST TYRE FOR SUCH OCCURRENCES.

INDEMNIFICATION: GUESTS INDEMNIFY BROADHURST TYRE AGAINST ANY CLAIMS RESULTING FROM THEIR USE OF OUR PRODUCTS OR SERVICES, INCLUDING BUT NOT LIMITED TO INJURY, LOSS, OR DAMAGE SUFFERED ON OUR PREMISES OR DUE TO OUR SERVICES, REGARDLESS OF THE CAUSE.

VEHICLE AND PERSONAL BELONGINGS: BROADHURST TYRE IS NOT RESPONSIBLE FOR DAMAGE TO VEHICLES OR LOSS OF PERSONAL ITEMS LEFT IN VEHICLES WHILE ON OUR PREMISES.

PERSONAL INJURY: WE ARE NOT LIABLE FOR ANY PERSONAL INJURIES SUSTAINED BY GUESTS WHILE ON OUR PREMISES, REGARDLESS OF THE CAUSE.

FORCE MAJEURE: BROADHURST TYRE IS NOT LIABLE FOR SERVICE DELAYS OR FAILURES CAUSED BY EVENTS BEYOND OUR CONTROL, SUCH AS NATURAL DISASTERS, WARS, STRIKES, OR UTILITY FAILURES.

ACKNOWLEDGEMENT: THIS DISCLAIMER IS DEEMED ACCEPTED BY ALL GUESTS UPON ENTERING BROADHURST TYRE PREMISES.

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